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Trend Micro™ OfficeScan Training for Certified Professionals (TMCPOS)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 3 Days

In this course, you will learn how to use Trend Micro OfficeScan. This course provides information about the basic architecture and functionality of OffiiceScan, as well as deployment scenarios, and troubleshooting options. Through hands-on labs, you will install and configure different OfficeScan security features and administrator needs to know for a successful implementation and long-term maintenance.


Who Should Attend

This course is designed for IT professionals who are responsible for protecting networks from any kind of networked, endpoint, or cloud security threats.

The individuals who will typically benefit the most include:

  • System administrators
  • Network engineers
  • Support engineers
  • Integration engineers
  • Solution and security architects

Course Certifications

This course is part of the following Certifications:


Before you take this course, Trend Micro recommends that you have a working knowledge of their products and services, as well as basic networkign concepts and principles.

You should also have a working knowledge of the following products:

  • Windows 2003 / 2008 / 2012 / 7 / 8 servers and clients
  • Microsoft Internet Information Server (IIS)
  • General understanding of malware

Course Objectives

Upon completing this course, the learner will be able to:

  • Administer all functions for an OfficeScan Server
  • Understand and become familiar with how information appear in the dashboard when the product is functioning properly. This facilitates identification of sources for issues
  • Configure organizational structures, administrative preferences, and management plans with the OfficeScan resources
  • Deploy and manage endpoints
  • Configure Endpoints

Course Content

Office Scan Overviews

  • New features and Enhancements in OfficeScan XG

  • Architecture Overview (OfficeScan Server and Agents)

  • Key Features and Benefits

  • Footprint

  • Services and Major Components

  • Configuration Repository and Database



  • OfficeScan Server and Agent Installations

  • Upgrade Options

  • Server Migration

  • Agent Installation Methods, Uninstalls and Post Installation Tasks


Communication and Administration

  1. Ports and Protocols

  2. Authentication

  3. Management Console

  4. Users, Roles, and Grouping



  • Smart Protection Network and Smart Protection Servers

  • Virus Protection

  • File Reputation

  • Firewall Protection

  • Web Threat Protection 


Communication and Admin

  • Agent/ Server Communication 

  • Troubleshooting

  • Authentication

  • Ports and Protocols

  • Console Access and Roles

  • Unmanaged Endpoints

  • Agent Grouping and Settings

  • Offline Agents

  • OfficeScan Edge Relay for Off Premise Protection



  • Server and Agent Updates

  • Update Methods and Sources

  • Downloading and Deploying

  • Rollbacks



  • Smart Protection Network and Servers

  • Virus Protection

  • File Reputation

  • Advanced Threat Scan Engine (ATSE) Scan

  • Spyware Grayware Protection

  • Damage Clean-up

  • Firewall

  • Web Threat Protection


Additional Protection

  • Behaviour Monitoring (Including Unauthorized Change Prevention)

  • Census (Behaviour Monitoring)

  • Ransomware Protection

  • Memory Scanning and Browser Exploit Solution

  • Suspicious Connection Services

  • Predictive Machine Learning


Data Protection (Data Loss Prevention)

  • Architecture and Installation

  • DLP Agent

  • Device and Digital Asset Control

  • DLP Logging and Debugging

  • Trend Micro Control Manager DLP Management for OfficeScan


Connected Threat Defense

  • Threat Response Flow

  • Registering Trend Micro Control Manager to Office

  • Configuring Suspicious Objects

  • Agent Sample Submission to Deep Discovery Analyzer (DDAn)

  • Suspicious Object Logs



  • Debugging OfficeScan Server and Agents

  • Determining Virus Detections

  • Enabling SSAPI Logs

  • Debugging Common Issues

  • Firewall

  • Integrated Web Reputation 

  • Unauthorized Change Prevention Service

  • Web Reputation Service

  • OfficeScan Edge Server

  • Certificates

  • Sample Submission and Suspicious Objects 

  • Smart Protection Server Best Practices


3 Days Course
SGD 1800.00

Show Schedule for 1 Month  3 Months  All 
Date Country Location Register
23 Jan 2017 - 25 Jan 2017 Singapore Singapore
13 Feb 2017 - 15 Feb 2017 Singapore Singapore
01 Mar 2017 - 03 Mar 2017 Singapore Singapore
05 Apr 2017 - 07 Apr 2017 Singapore Singapore
02 May 2017 - 04 May 2017 Singapore Singapore
14 Jun 2017 - 16 Jun 2017 Singapore Singapore







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